U N I V E R S A L P E A K

Powering Up

FAQ

  • What voltage levels does UP specialize in for substation and transmission works?
    We handle projects across 33kV, 132kV, 275kV, and up to 500kV, including AIS and GIS substations.
  • What is UP’s approach to ensuring safety and quality during construction?
    We follow ISO 9001 and ISO 45001 standards, with detailed QA/QC protocols, HIRARC, daily toolbox meetings, and third-party audits.
  • Does UP conduct power system studies as part of project design?
    Yes. We conduct load flow, short-circuit, protection coordination, harmonic analysis, and transient stability studies.
  • What is Gas Insulated Switchgear (GIS), and why is it used?
    GIS is a compact, high-voltage switchgear system that uses insulating gas (SF₆) to reduce size and improve reliability. It is especially suitable for urban or space-constrained environments due to its smaller footprint and enhanced safety features. At Universal Peak, we provide complete GIS installation, testing, and maintenance services.
  • Can you assist with emergency repairs or urgent maintenance?
    Yes. We offer responsive support for urgent issues such as underground cable faults, GIS breakdowns, and overhead line damage. Our team is equipped to handle emergency repairs with minimal downtime.
  • How does Universal Peak ensure the safety and reliability of
    underground cable systems?
    Our team uses advanced diagnostic tools and proven methodologies for cable laying, jointing, termination, and fault detection. We ensure full compliance with industry standards and provide preventive maintenance to reduce future outages.
  • Do you provide end-to-end project management for electrical projects?
    Yes. Universal Peak offers complete project management services from initial design to commissioning. Our experienced team handles planning, procurement, risk management, and on-site execution to deliver projects on time and within budget.
  • How do you support substation development and upgrades?
    We provide installation, upgrading, and maintenance services for existing substations. This includes LV/HV equipment installation, protection systems, and integration with smart monitoring systems to ensure reliability and compliance.
  • Where does Universal Peak operate, and who are your typical clients?
    We are based in Malaysia and primarily serve clients in the private sector, including industrial facilities, commercial developments, and private infrastructure projects. Our operations focus on delivering high-quality electrical engineering solutions tailored to the unique needs of private enterprises.
  • What is the advantage of smart technology in electrical infrastructure?
    Smart technologies enable real-time monitoring, predictive maintenance, and data-driven decision-making. We help clients implement IoT-enabled sensors, SCADA integration, and energy efficiency systems to improve operational control and reduce downtime.